The new face of horse racing?

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OK, so I’ve gone back and watched, over and over, the two new video promotions for horse racing that were unveiled last week as part of The Jockey Club’s attempts to reenergize the sport through various strategies, including more television, online games, and sweepstakes.

The first ad, focusing on a fictional “Hoof Locker” store, a Derby energy drink, and something called “TheOtherMadness,” is one of those attempts to use lunacy and absurdity to cut through the humdrum clutter of our everyday lives.





The second ad, using “America’s Best Racing” as a new, rebranded moniker for the sport, is a proud recitation of the elegance, history and traditions of our sport, one that as the McKinsey & Co. study released last summer shows, is steadily losing its fan base to other activities and the mortuary.




I’m no marketing expert and merely a focus group of one, but I’ll say this about the first two video pieces in what is expected to be a series. “Hoof Locker” made me laugh, and though I’m not sure exactly what they were selling I’ll be interested to see if the geeky loser tries to get his freak on at the racetrack in the future. “America’s Best Racing” made me yawn, and even after watching it a bunch of times, I don’t remember anything about it.

I’m not against the concept of trying to sell “America’s Best Racing.” It’s really all we have to sell. We certainly can’t promote America’s Worst Racing. That was one of the failures of the original effort by the National Thoroughbred Racing Association to market horse racing. You can promote Santa Anita Park or Saratoga or Keeneland, but if you promote into a market that features Fairmount Park or Thistledown, there is very little similarity.

Naturally, the racing fans and industry professionals who visit the Paulick Report hated “Hoof Locker” and loved “America’s Best Racing.” I’m not any smarter than they are, but I do hope they’ll understand that these promotions are not aimed at them, or people like them.

In fact, judging by the “Hoof Locker “ ad, we are trying to reach out to men who are shy, introverted geeks. Not to be cruel, but that’s generally what I saw when I spent some time at the Palm Beach Kennel Club over the last few weeks playing simulcasts and watching the poker room activities, including a World Series of Poker tournament: a bunch of men with hats pulled down over the eyes, wearing sunglasses and listening to something on their iPod. They weren’t real social animals.

So go on with those “Hoof Locker” ads and put the history and traditions of the Sport of Kings in mothballs for awhile. Sell “America’s Best Racing, “ but please find a new way to sell it.

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  • Kirk S.

    My two and half cents worth.

    “America’s Best Racing” had the best footage but it’s too long.  More like an opening for an HBO Documentary special or an ESPN “30-30″ special.  I believe in “less is more,” so a tight 30-second spot would be perfect.

    “Hoof Locker.”  I made this comment in private to a friend, so I might make it public and stick my neck out here with this:  A KKK member could make a better ad for the NAACP than this piece of crap.

  • Barbara

    I disliked them both. And the two of them together is a deadly combo.

    Aside from my opinion that Hooflocker is a failed viral concept and execution, why make the attempt at edgy humor meant to attract someone young and new to ABR site, only to lead them to a traditional video execution done a million times over, with a corporate feeling-just-plain-ugly logo, and a reminder off the top that racing is ancient and now irrelevant?

  • Bonnie

    The “Hoof Locker” ad was simply awful. It was painful to watch it to the very end.
     

  • Concerned Observer

    Ray, I think you found “Best Racing” boring because you knew all that, seen it, been there a thousand times, me too. But the people we want to entice have never been there once, have no clue about  how a day of racing plays out or why it would be fun. Our defined audience needs to be young, and upscale…. with enough money left over to bet. ….most of all, looking for a classy fun place to spend an afternoon.  We have it…how do we entice them to try it?

    The Geek ad…no one wants to be a geek….most of all a geek. No aspiration in that ad.

  • voiceofreason

    It’s bad, but not THAT bad.

    Hoof locker has a brilliant concept behind it: A regular guy is transformed into a “playa”… and that is actually right on. The execution is bad, is all. Just plain misguided. The budget was there, it just missed the mark. And the longer “ad” or whatever it is is “conceptually” there too, and shot rather well. But to what end?

    Here’s the real issue: Marketing is 10% the making of these messages. It’s 90% getting them seen by the right peeps. But NEITHER can fail to convert. So here’s the rub: The message is just “ok”, but they won’t spend what it takes to get it in front of the right audience anyway, so it doesn’t matter.

    Oh what might have been.

  • kyle

    Ray,
    I generally agree. The second spot left me cold. It won’t connect. The first, actually, was on a more interesting path but was so poorly done. The energy drink think was just stupid. I would have stayed truer to the ”Hoof Locker’ thing. Have the guy being fit with ”shoes,”…. horseshoes.  When he is, he’s overtaken by the feeling of horses in full gallop. Show him running among a field of horses. Tagline: “Are you Prepared? Become one with Madness. Racing’s road to the Triple Crown.”

  • Third Party

    Kirk, have to agree with both assessments.  Watching Hoof Locker, I’m thinking some folks will believe that “Hoof Locker” is some new brand of malt liquor and if you drink it, “you’re a playa…”

    I’ll give them credit for trying new concepts, but I think they need to keep trying.

  • Big Red

    Really ???? This is the best 10 bucks could buy (assuming the budget was that much) ! Well, at least it’s a start I guess.

  • Concerned Observer

    First two rules of advertising.

    Rule 1) Everybody is an advertising expert.

    Rule 2) Ignore the advice given  for free….by well meaning but unskilled experts.

  • Uneducated Fan

    So their website is ‘Hoof Locker,’ where you go to buy the derby energy drink (where you sign up for the contest on the website) and if you sign up/drink the drink, then you win a trip to the Breeders’ Cup, which I guess is in the mountains where they have one horse, a limo with and an airplane and roses and cash falling out of the sky?

    I thought the Kentucky Derby was America’s Best Race? and the Triple Crown? What are these other races on the website? What’s the Breeders’ Cup? Where is it? Is it the same kind of racing as derby and triple crown racing?

  • Allynn

    beats the hell out of a blank

  • Cpramsey71

    First- It’s not for us….. its for a different demographic…..Secondly- at least they are trying..
    Everybody says nobodys trying to bring in new fans, but then somebody does and you lambast them for it….
    Way to Go!!!

  • http://pulse.yahoo.com/_OPYWICKFKTSPHHUKZQGUAM75JQ BILLIE

    I guess people never learn…when was the last time that racing had any real interest?

    Zenyatta + Rachel…..DUHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

    you need stars in this industry…not these sorry azzz fake stars hype by beyer that barely race and gone to stud to breed more fake stars that are frail, bleeds and cannot run 10 furlongs…..

  • LongTimeEconomist

    Totally agree. I thought the first one was an ad for an energy drink until I read in Ray’s text that it wasn’t.

  • LongTimeEconomist

    Hoof Locker is pure nonsense and I really thought it was an ad for a “better” energy drink. And the part with the horse, the plane and the limo looked like something put together by a ten year old.

  • Rachel

    One of our regular posters had the best idea on another article about the Hooflocker ad when it first came out…bring in the Three Chimneys folks…they know how to do funny and power spots in 30 seconds or less…

  • http://pulse.yahoo.com/_OPYWICKFKTSPHHUKZQGUAM75JQ BILLIE

     Nobody is going to get interested in a sport that has NO STARS!!! period…

  • http://pulse.yahoo.com/_OPYWICKFKTSPHHUKZQGUAM75JQ BILLIE

    JUST LOOK AT THE INTEREST ON ZENYATTA AND HER FOAL, add Rachel’s foal too.

    Are we going to keep hyping this flash in the pan stars? run one good race, get a good overrated Beyer and it’s a star? Star to who? 

  • Andrew Rideout

    Attracting and retaining a new crowd is going to take time. It’s going to take trial and error. It’s going to take several different managed conversations. Some people just like the gambling angle, some people like the horses themselves, some people like the social atmosphere, some people are only interested in ownership… The list goes on. It’s also worth noting that some people just aren’t going to dig racing. You can lead a horse to water… 
    We need metrics, analytics and behavioural data to convert customers effectively – accumulating all of that stuff takes time. What we really need are individuals to stand up and take the lead themselves. Sure these ads might seem silly to some people – but this is just the opening salvo of a very large and coordinated offensive. Tactics, technology and a good old fashioned dose of positive vibes are what we need. 

    Protip: positive vibes are free. 

  • Sandra Warren

    And I thought we couldn’t do worse than Lori Petty rubbing herself all over Secretariat’s statue.  :(  That Hooflocker crap is a new low.  The NBC one is all right with me.

  • Alex Brown

    as someone who teaches marketing, I wanted to add three thoughts. 

    To attract new fans we need to change the product, FIX a myriad problems we have.  We have shown, time and again, we have little appetite to do that.  No matter how slick the advertising, if the product is broke it won’t work.

    I am guessing the Zenyatta and foal video, produced by HRTV, has more chance of going viral than the nerd video.  Would be interesting if we could really compare.

    I think our promotional efforts do need to center on the stars of our sport, the horses.  I am told the NTRA is working to that end, so I look forward to seeing how that works. 

  • Marshall Cassidy

    Ray,

    The only thought of yours that I can agree with is your final review of the entire piece: “… please find a new way to sell it.”

    The Jockey Club is known for its pro-active stances in support of both the sport and business of horse racing. Their input as far as these samples are concerned exposes either a marketing weakness that is professionally embarrassing, or a disturbing disconnect with healthy people.

    Perhaps The Jockey Club, my former employer, ought not even attempt to market our game, for no single organization is currently able to help all the different facets that are so disconnected by disparate political, economic, regional and social agendas. Just consider the absurd “Go Baby Go” debacle of a few years back that demonstrated loud-and-clear our misguided foolishness.
     
    Very sad, very sad; and from The Jockey Club of all organizations! 

  • FourCats

    The goal of marketing is to get people to try something that they haven’t tried before.  It works when some of those people try it AND like it;  they then become ad hoc marketers themselves but telling friends and others about their new discovery in a positive way.

    What does racing have going for it?  The big two things are

    1) Watching these majestic animals race (which appeals to one set of people).
    2) Solving the “puzzle” of who will win a race (which appeals to another set of  people and gives a financial reward for solving that “puzzle”).  And as opposed to most forms of gambling such as slots or roulette, solving the “puzzle” involves applying intelligence which is why it appeals to puzzle-solver types.

    Marketing should focus on these two areas.  I am not familiar with the two ads discussed here, but they do not to appear to target either of those areas.  It’s almost as if the people trying to market racing (those few that exist) are reluctant to advertise racing’s biggest strengths.  What is needed is to attract those people who would like racing if they were exposed to it.

    Of course, if you do get someone to go to the races, few want to go back because the facilities are dirty and poorly-maintained, and there is almost zero customer service.  You know what would really be postive; if the tracks maintained their facilities so well and so classy that people would want to go there just to be in that environment. 

  • Jgeills

    Ray,

    If you think the poker players are introverts, and non social because they are covering their eyes and listening to iPods, you are way off base. The music is a small distraction to help with some of the boredom while waiting for premium hands. Most likely tournament players. The volumes are set low, and you better believe they are seeing all and hearing all at the tables. Do you really think non social people will sit at a table with 8 or 9 other people for hours on end?

    Racings problem is the complication of reading the form, figuring out which horses are doped up, and the 25 minutes of boredom between races. Dopey ads will never attract young people to the races. Making it a social event, happy hours , music, etc., is the only way you will get young people to focus on racing. But, when you do that, all the old people and “TRUE HORSEMEN” complain

    I don’t see Vegas trying to,sell itself with a history of the Rat Pack.

  • SteveG

    Said Ray, “OK, so I’ve gone back and watched, over and over, the two new video promotions for horse racing that were unveiled last week…”

    Over & over?

    To borrow a phrase from Kipling… “You’re a better man than I am, Gunga Din.” 
     

  • John G. Veitch Saratoga Spring

       I watched both, “Hoof Locker” and “America’s Best Racing”, and I prefer “America’s Best Racing” , only by default.  
        The “Locker” commerical seems like it’s selling two items – first some store, called “Hoof Locker”, then a drink that seems to have some sort of connection to the Derby.
      The Locker commercial is, in my opinion, poorly done, and does little to entice someone to the thrill of watching a race, and especially, one that is close to the end.

       America’s best tries..but has too many scenes – and needs to again focus on the thrill of Horse Racing and should couple it to the handicapping aspect too. 
        In summary – this industry still has a long way to go in the Marketing Department.

  • Daniel_l

    AWFUL! BAD FOR RACING!

  • Daniel_L

    Awful!!! Bad for racing!

  • Lovetwogamble

    both ads miss their mark.  Unfortunate for a sport who cannot afford mediocre marketing.   If you want to see what should be done, look no further than what the French do for their horse racing.    http://www.prixarcdetriomphe.c
     

  • Lovetwogamble

     another example of a enticing visual that makes one want to experience the festivities horse racing can bring:   http://www.qrec.gov.qa/website

  • Backontop

    Forget the stupid commercials, this is what we DON’T need: BAD PRESS!
    HBO suspends filming with horses on ‘Luck’ dramahttp://news.yahoo.com/hbo… 

  • Backontop
  • Tmazderby

    McKinsey & Co published a much awaited study about five years ago stating that China would have approximately 300m people in the middle class as of 2011.  The ‘rise of the middle class’ from 20m people to 300m people based on China’s ability to grow and turn their economy into a consumption-based (debt-based) economy that we know so well in the US and Europe.

    China published a report last July stating they had 35m people in the middle-class, far off from the 300m figure that McKinsey had forecast.  And anyone with a pulse knows that they are still an exporting economy and we are import their goods, basically as fast we possibly can.

    I’m not saying that McKinsey is wrong about about the decline in the fan base but I wouldn’t put $2 on their report and develop ad’s for the industry based on their ‘unbiased’ reports.

  • not a gambler

    People love puppies and babies – why not an ad with a geek playing with puppies, babies, and horses?

  • michael motion

    Take a look at the online advertising for the current Cheltenham N.H. festival………..the “Cheltenham
    Song” to the tune of “Downtown” is GREAT

  • Forthegood

    Would like to know if they are testing these promo pieces with the intended target markets and if so, are the creatives listening?

  • http://www.winnerscirclepartners.com/ Stewart

    At least they found (1) person that likes the “Hoof Locker” ad.

  • Ohio Bred Girl

    Am I hallucinating, or is your semi-approval in this commentary of #theOtherMadness spot directly opposite of your Tweets about same when it first came out? 

  • Brooklanefarms

    Come on we can do better then those two ads !!!!!  This is America and I know we have better ad talent then has been shown here.   Both of the ads miss the mark.  We need to sell the horse and the history of our sport not a can drink !!!!  But you are right . You can’t sell Keeneland when you have the Fairmont Prk’s of the worl out there.

  • voiceofreason

    You, Sir, are about as close to correct as it gets on this forum. Puppies, babies and foals is a good start.

  • Twenty something horse player

    I don’t need a commercial to get me out to the track, regardless of which part of the country I am in…HOWEVER, a group of my 20-something friends watched these clips with me and here’s what they all agreed on:

    “Hoof Locker” : they thought it was a commercial for a new energy drink
    “America’s Best Racing” : a sport for older, wealthy white guys

  • Barbara

    I liked the NTRA’s “Who Do You Like Today?” campaign from a few years ago. It was memorable, clever, and well executed.

  • Karen Worthington

    Good heavens:  Is this the best the industry can do?  We have a fantastic product that, presented correctly, easily sells itself. The ads (or, rather, their creators) recommended in the comments understand that, and present the racing experience as desirable.

    While I grant that the “America’s Best Racing” spot makes an attempt to sell the racing experience, there is little shown to draw the viewer to their nearest track.  And, not only does the “HoofLocker” spot have nothing to do with attending the races at one’s neighborhood track, it’s just plain bad.

  • http://www.facebook.com/people/Barbara-Griffith/1386223362 Barbara Griffith

    No matter what ad’s the racing industry uses to upgrade it’s image to the public when the public finds out that 70% of each year’s foal crop ends up sent to slaughter that certainly does not look good for the racing industry.  Once it’s known what happens to such a large amount of these horses it generally turn’s most people off from supporting it. When you start looking at the underbelly of this sport it gets darker as you go.

  • Garrett Redmond

    Did you expect something helpful from The Jockey Club of New York? In over 100 years, TJCNY has never helped racing.  It’s only accomplishment has been to allow members to blowout their egos.

  • voiceofreason

    All the videos in the world can’t erase the damage done by losing a series like “Luck” on a National stage. Racing leadership will NEVER get it. Maybe they could commission another McKinsey & Co report and distribute it to the JC, JCNY, NTRA, Breeders Cup, NTRI, TOBA, NYSBA… et al.

    “Marketing 101″.

  • Edpappas

    One of McKinsey & Co.’s finest moments was employing former Partner Jeff Skilling, who then went on to an illustrious career as head of Enron and now prison. I believe M&Co. gave said Enron a clean bill of health just months prior to their demise.
    Now to that achievement, as well as SwissAir et al, they can add their Jockey Club consultancy to the proud record.

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