Posts Tagged ‘Churchill Downs Inc.’
Friday, March 5th, 2010

By Ray Paulick
Those who think all the “suits” in racing’s ivory towers know nothing about the people who put on the show at racetracks across the country should talk with Churchill Downs Inc.’s chief operating officer Bill Carstanjen. He had a crash course for 10 days last September working incognito alongside employees on the front and backside of Churchill Downs, Arlington Park and Calder, and the experience was enlightening if not life-changing.
Carstanjen played the starring role in the new CBS television series “Undercover Boss,” which puts executives at major companies alongside front-line workers.
“Each week a different executive will leave the comfort of their corner office for an undercover mission to examine the inner workings of their company,” the reality show’s website explains. “While working alongside their employees, they will see the effects their decisions have on others, where the problems lie within their organization and get an up-close look at both the good and the bad while discovering the unsung heroes who make their company run.”
Other companies profiled so far include Waste Management, 7-Eleven, White Castle, and Hooters.
The episode featuring Carstanjen and Churchill Downs Inc. employees is scheduled to air at 9 p.m. (eastern) March 14. Click here to see a preview.
Originally, CBS tried to get CDI’s chief executive officer Bob Evans to go undercover, but he was convinced too many employees would recognize him and his cover would be blown. Too bad: the Paulick Report has learned Evans has plenty of experience toiling in the trenches, reportedly helping pay his way through college by working as a janitor for the local school district.
Carstanjen disguised his look, replacing glasses with contact lenses and growing a scruffy beard on his jaw. Cameras followed him around through various jobs—as part of the clean-up crew on the front side, mucking stalls in the stable area, shadowing the track’s outrider, working with a jockey valet, and even the bugler for the call to the post.
Employees were told someone hoping to land an entry-level position was being documented by a film crew. “They thought he was an unemployed schmo trying out some entry-level jobs,” said Julie Koenig-Loignon, CDI’s vice president of brand development and marketing. “They were giving him a trial run as much as anything.”
Carstanjen didn’t just pose for the cameras. He was put to work alongside CDI employees.
“There are some very high pressure jobs in horse racing where you’ve got to keep up,” Koenig-Loignon said. “Bill definitely got put to the stress test. There was also some down time spent with employees. In some cases, he got to understand more about their families, along with personal and professional challenges.”
Carstanjen learned a lot more than how to much out a stall or clean a urinal.
“The best part of the 10-day voyage into the workings of the company was seeing and feeling the passion and dedication of the employees,” Carstanjen said. “Being undercover meant the people I was working side by side with, could speak frankly about their work. They could freely speak about their personal sacrifice, health issues and time management, all while showing up every day for work with the same attitudes so many of us feel for this business—the passion, dedication and drive to get more fans to love the sport as much as we do.
“For me, it was a lifetime experience. There was a lot of enjoyment in experiencing the fun and passion without the corner office pressure, which focuses on the problems.”
Did he learn any lessons about how corporations like Churchill Downs can better connect with their employees?
“I could see all the things we’re doing right and all that we’re doing wrong and one takeaway and initiative will be to have a ‘Walk a mile in the other people’s shoes day’ at Churchill Downs Incorporated properties. Not forgetting about safety or security, we plan to have people switch roles to really appreciate and teach everyone from the front side to the backside, what it takes to run a racetrack operation.”
The show’s preview indicates there are some emotional moments between Carstanjen and those he worked alongside.
“There are so many moments we worked and lived through,” he said. “I performed many different jobs and I don’t know what is in the final film; that is part of the arrangement with CBS. I can tell you there are moments of joy, pride, and a whole lot of humble moments. I truly did very few of the jobs very well.
“Probably the most raw, emotional moment was when we revealed who I was. I really can’t say anymore, other than to tune in with us on March 14.”
Carstanjen plans to be with some of his family and Churchill Downs team members at the track on the night of March 14 “so we can all watch for the first time together and have a good laugh at my expense.”
Copyright © 2010, The Paulick Report
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Tags: 7-Eleven, Arlington Park, Bill Carstanjen, calder, CBS, churchill downs, Churchill Downs Inc., Good News Friday, Hooters, liberation farm, Paulick Report, Ray Paulick, Undercover Boss, Waste Management, White Castle Posted in Churchill Downs Inc., Good News Friday | 15 Comments »
Thursday, March 19th, 2009
By Ray Paulick
Purses for Thoroughbred horsemen in Illinois hit a 10-year low in 2008, and things may only get worse if the Illinois legislature enables Churchill Downs Inc., the owner of the state’s biggest track, Arlington Park, to get the Advance Deposit Wagering language it is seeking.
Illinois horsemen have had to put up with a ridiculous law since 1995 that allows racetracks to “recapture” money from purse accounts the law says tracks have lost on live handle since the authorization of full-card simulcasting. Since 1995, over $170 million has been taken from purses earmarked for Thoroughbred and harness horsemen and handed over to the racetracks. (For more details on the recapture provision of the Illinois racing law, see page 10 of the Illinois Racing Board’s annual report for 2008, which can be viewed here.)
This law needs to be repealed, and representatives of the harness and Thoroughbred horsemen’s organizations are working in the state capital in Springfield to do so. Racetracks seem to have more clout, however, and it will be no easy task.
Lobbyists for racetracks and ADW companies are also pushing for approval of Advance Deposit Wagering in Illinois, a state that permits casino wagering, off-track betting and has offered a lottery for many years. Those lobbyists represent Arlington Park, which is owned by the same Churchill Downs Inc. that operates TwinSpires.com. The largest shareholder in CDI is Richard Duchossois, the Chicago industrialist who owned Arlington Park before merging it into CDI. Another company pushing for ADW approval is Youbet.com, one of whose principals is Chicago billionaire Jay Pritzker, heir to the Hyatt Hotel chain. A member of the Youbet.com board of directors is former Illinois Gov. Jim Edgar (one of those rare Illinois politicians who has avoided public scandal or indictment). Edgar knows his way around Springfield.
ADW would be a good thing for Illinois, provided that the horsemen are taken care of. The fear is, however, that Churchill Downs and its lobbyists are crafting a bill that will be more to their benefit than it is to the horsemen.
An example: the bill ( SB1298, which has passed out of committee and is on the floor of the Senate waiting approval), includes an amendment that permits Advance Deposit Wagering terminals to be placed at Illinois tracks. The language of the bill (see page nine, line nine of SB1298) suggests an “organization licensee” (in other words, a racetrack like Arlington with its own ADW) may operate Advance Deposit Wagering without horsemen’s permission. If a track doesn’t own an ADW, it may contract with a third-party company, with horsemen’s permission, to operate Advance Deposit Wagering. In other words, it appears tracks that operate their own ADW can do so without contracting with horsemen.
What does this mean? It could mean that Churchill Downs Inc. will do everything it can to move handle from traditional on-track or OTB facilities in Illinois to its ADW platform, TwinSpires, where it would almost certainly retain a greater percentage of the revenue. We’ve already seen how it works in Kentucky, where a wager placed by a Kentucky resident through TwinSpires on a Churchill Downs race produces far less revenue toward purses and more for TwinSpires and its parent company, than would a wager made on-track or at an intertrack wagering facility in Kentucky on a Churchill Downs race. The percentages are even worse for bets made on out-of-state races by Kentucky residents through TwinSpires, versus at a simulcast facility. (See the graphs on pages 16 and 17 of a presentation on purses I made to the Kentucky Thoroughbred Farm Managers Club earlier this year for an explanation of how the revenue is divided.)
Illinois horsemen have to be careful not to let the racetrack and ADW companies dictate the language of this bill, or they are going to see purses fall even farther – if that’s possible.
Of course, bad news for horsemen could be very good news for Churchill Downs. Perhaps that’s why Duchossois continues to load up on CDI stock. I reported last September that Duchossois was gobbling up shares in CDI, and he’s been on two buying spree since. He spent more than $1.3 million to buy over 42,000 shares in November and in recent days spent another $285,000 on over 12,000 shares.
Copyright © 2009, The Paulick Report
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Tags: advance deposit wagering, ADW, Arlington Park, CDI, churchill downs, Churchill Downs Inc., duchossois, gov. edgar, illinois horse racing, illinois racing board, jay pritzker, jim edgar, kentucky thoroughbred farm managers club, pari-mutuel wagering, Paulick Report, pritzker, Ray Paulick, recapture purses, richard duchossois, sb1298, twinspires, twinspires.com, youbet, youbet.com Posted in Account Wagering, Churchill Downs Inc., Illinois | 14 Comments »
Sunday, November 30th, 2008
By Ray Paulick
It was billed as the “Biggest Vegas Qualifier Ever,” but horseplayers who paid $250 to enter Saturday’s TwinSpires.com contest in hopes of getting a berth in the annual National Handicapping Championship might call it the biggest online screw-up since the Churchill Downs-owned wagering platform melted down on Kentucky Derby Day earlier this year.
Midway through Saturday’s 15-race contest, many of the 550 entrants were unable to make their online selections. Instead they got an error message saying “database connection failed; too many connections.” The problem went on for at least five races, and there was no communication from TwinSpires.com to participants. “Obviously, it was not pleasant for the players,” one contestant wrote to the Paulick Report.
Vernon Niven, president of TwinSpires.com and executive vice president of Churchill Downs Inc., told the Paulick Report a decision was made to cancel the contest, refund all entry fees and reschedule the qualifying event as soon as possible. Fifteen berths were scheduled to be awarded for the National Handicapping Championship, to be held in Las Vegas Jan. 23-24. Prize money in that event, sponsored by the National Thoroughbred Racing Association and Daily Racing Form, is expected to be $1 million.
“We had a database failure with the contest engine that overloaded some queues and caused the login process to freeze,” Niven told the Paulick Report. “Not every player was affected but due to the nature of this we had to cancel the contest and will be refunding everyone.”
No wagers were processed incorrectly, according to Niven, although he said the issue also prevented TwinSpires.com telephone operators from placing wagers via telephone. Some TwinSpires customers not involved in the handicapping contest also experienced log-in problems.
“It’s a huge embarrassment for all of us, and we pride ourselves in our contests,” Niven added. “It’s a slap in our players’ faces. We’ll look at who was affected and how they were affected.”
Saturday’s problem, on top of the Derby Day online wagering malfunction, comes from a company that hired a CEO in Bob Evans with a tech-savvy reputation and has a “think tank” division based in California’s Silicon Valley.
“CDI, which promotes itself as racing’s technology company has failed to deliver,” a contest player wrote to the Paulick Report. “I know I’ll be cancelling my account after this and the Derby Day fiasco.”
“We do pride ourselves on having an outstanding technology team and are working on this as best we can,” Niven said. “We did have problems on Derby Day 2008. That was a different issue – a wagering platform problem. We fixed that issue, as evidenced by Breeders’ Cup Day. This was a different issue. It is one of those things that our guys missed. It was a programming error on our part having to do with database queries that allowed our queues to overflow.
“Our players should not have to worry about that. We are contacting our players to let them know that we apologize and that we will be refunding them within 24 hours.”
Copyright © 2008, The Paulick Report
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Tags: biggest vegas qualifier ever, bob evans, Breeders' Cup, CDI, Churchill Downs Inc., daily racing form, derby day, handicapping contest, internet wagering, kentucky derby, national handicapping championship, National Thoroughbred Racing Association, NTRA, online wagering, Paulick Report, Ray Paulick, silicon valley, twinspires, twinspires.com, vernon niven Posted in Account Wagering, Churchill Downs Inc., National Thoroughbred Racing Association, Wagering, kentucky derby | 11 Comments »
Friday, November 21st, 2008
By Ray Paulick
Bob Evans, president and chief executive officer of Churchill Downs Inc., said during a Friday morning press conference at the company’s flagship track in Louisville, Ky., that the CDI board of directors discussed the possibility of reducing the field size of the Kentucky Derby during a regularly scheduled meeting in New Orleans last week.
The Derby’s maximum field size of 20 is under scrutiny in the wake of the death of the filly Eight Belles in last year’s Derby, even though her fatal injuries occurred after the finish and apparently were unrelated to the number of runners or trouble she may have encountered in the race. The Derby traditionally has the largest field of any race in the United States. No Derby starter has fallen during the running of the race since 1970, when Holy Land clipped heels and fell going into the far turn.
By contrast, Breeders’ Cup fields are limited to 14 starters.
Maximum field size of 14 horses and the prohibition of fillies running against males were considerations in an original discussion document circulated by the National Thoroughbred Racing Association to industry leaders who formed what ultimately came to be known as the NTRA Safety and Integrity Alliance.
Field size or sex limitations were not part of the final recommendations of the NTRA Safety and Integrity Alliance Pledge, which can be viewed by clicking here.
Evans said CDI has devoted a great deal of time and resources to examine a wide range of safety issues since the death of Eight Belles and has adopted all of the safety recommendations made by committees formed earlier this year by the Jockey Club and Thoroughbred Owners and Breeders Association.
The CDI board discussed the reduction of the field size, Evans said, though he gave no indication whether a change will be made. “For now, it’s the way it’s always been,” he said. Nominations to the Triple Crown races, including the Derby, state that the size of the Derby can be “up to 20 horses.”
A reduction in field size might not be greeted favorably by horse owners and trainers who throughout the winter and spring closely follow whether their 3-year-olds are in the leading 20 contenders, based on money earned in graded or group stakes races. Churchill recently announced a marketing agreement with Kempton racecourse in England that will guarantee one spot in the Derby field to the winner of the Kentucky Derby Challenge Stakes, a 1 1/8-mile race on Polytrack, on March 18.
Handle on the Derby would also decline in the event of a reduction in the field size. Evans said Churchill has researched Derby handle in relationship to field size but would not say how much handle might fall. A reduction from 20 to 14 starters would also cost Churchill Downs $300,000 in lost entry and starting fees ($25,000 to enter and $25,000 to start).
Evans discussed the Derby field size and other safety measures following a media briefing announcing that Oaks and Derby ticket prices, with a few exceptions, would be frozen in 2009. “Our slowing economy is having a pronounced effect, and many of our customers have been affected in various ways as well,” Evans said. “Although the Kentucky Derby occupies an elite spot in the world of sports and tickets are typically in high demand, we want to keep our price points at the same level to help our customers in this challenging economic climate.” Click here to read more about the ticket price freeze.
The only exceptions will be scheduled price increases in the 30-year personal seat license program, which are coming off a three-year price freeze; some luxury suites and Marquee Village accommodations; and reserved seats in the infield.
Churchill Downs is also offering the opportunity for on-track customers to buy Derby reserved seats in a sweepstakes running each day from tomorrow (Saturday, Nov. 22) through Nov. 29. Individuals whose names are drawn will be eligible to buy two Derby tickets ranging in price from $88 to $207. (Derby tickets range in price from $88 for infield reserved seats to $693 on millionaire’s row.) One thousand of the tracks 55,000 seats are being offered in the sweepstakes. For more details, click here.
Copyright © 2008, The Paulick Report
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Tags: bob evans, Breeders' Cup, CDI, cdi board of directors, churchill downs, Churchill Downs Inc., derby field size, eight belles, Horse Racing, horse racing safety, Horse Welfare, Jockey Club, kempton, kentucky derby, kentucky derby 135, kentucky derby tickets, kentucky oaks, NTRA, ntra safety and integrity alliance, Paulick Report, Ray Paulick, Thoroughbred Owners and Breeders Association, TOBA, Triple Crown Posted in Churchill Downs Inc., Horse Racing, Horse Welfare, Jockey Club, National Thoroughbred Racing Association, TOBA, kentucky derby | 12 Comments »
Sunday, September 21st, 2008
By Ray Paulick
Richard Duchossois, who became the largest shareholder in Churchill Downs Inc. when his wholly owned Arlington Park racetrack was merged with Churchill in September 2000, has been steadily adding to his holdings over the last 10 months. In September alone, the Chicago industrialist has purchased 17,296 shares of CDI.
As part of the original agreement to merge Arlington into Churchill, Duchossois Industries received 3,150,000 shares of CDI and had a right to receive another 1,250,000 shares.
Last November, Duchossois bought nearly 15,000 additional shares in the $49-$50 per share range. In December he bought approximately 25,000 in the $52 range. In March he purchased 69,000 at prices between $45-$47 per share. In August he bought 29,000 shares, about a third of them at $37 per share and the rest around $43.
Churchill stock (CHDN) closed at $50.48 per share on Friday.
The only other major insider trading transactions of CDI stock in the last year was the sale of 15,931 shares by CEO Bob Evans.
Churchill officials are hoping the Kentucky legislature passes legislation permitting racetracks in the state to add slot machines as several other racing states have done, including to the north and West Virginia to the east. Pro-slots legislator Greg Stumbo (formerly the state’s attorney general) said recently he will mount a challenge to be Kentucky’s speaker of the house, a position currently held by Jody Richards, who has fallen into disfavor with many in the horse industry because he blocked a casino bill earlier this year.
The company has had some difficulties in 2008 over contract negotiations with horsemen at CDI-owned Calder in Florida and its flagship track in Louisville, Ky. Purse cuts resulted at both tracks. It will be adding slot machines at Calder after a local referendum was approved, and its other track, Fair Grounds, will be offering record purses at its upcoming meeting, thanks to slot machine revenue.
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Tags: Arlington Park, bob evans, calder, casino legislation, churchill downs, Churchill Downs Inc., dick duchossois, duchoiss industries, fair grounds, greg stumbo, jody richards, kentucky legislature, richard duchossois, Slot machines, slots Posted in Arlington Park, Churchill Downs Inc., Kentucky, People, Slot machines | 2 Comments »
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